I don't get it

Because it would look bad for the staff to keep complaints hidden. And because a complaint was made towards a public staff member about their public duties, and posted on a board to be resolved publicly, and theres nothing private about that

Transparency. This way you know that if a complaint goes unaddressed there will be a community backlash to it.


Also, they're normally fucking hilarious who would want those hidden

Staff complaints are public mainly so we know the staff isn't bsing.
To make sure that complaints do not go ignored/neglected.
It is good that the community knows what is up with current staff, stuff like this should never be kept secret and wept under a rug.
Scandalous things can happen, and if they do, the community is better off acknowledging and knowing about it.