Please open torishop, then open chat and type /opt chat 1 then press enter. It should most likely discover any errors that are happening. Take a screenshot of them and upload it here (unless it's something simple enough that you'll be able to fix yourself).
Also I'm off to sleep now so if you want to expect a reply from me, you'll have to wait for a while. In the meantime somebody else might be able to help you.
@edit Oh ok you fixed it, welp, OK, I'll assume the clan tag was the issue.
Last edited by JtanK; Apr 30, 2015 at 12:47 AM.