When you say it's crashing, is it completely shutting down the game, to where you have to load it back up again? Or is it just not letting you connect?
"Dear reader, I hope this email finds you before I do."
Please name your thread in descriptive ways. Title is for explaining what the thread is about, not for telling us you need help (which we know because you wouldn't be posting in support board otherwise). I changed the title for you this time.